Content updates
Approved changes to existing text, images and service details within an agreed allowance.
Supporting capability — subject to confirmed maintenance arrangements
Keep your website ready for business.
Defined updates, checks and maintenance for your website, subject to platform suitability, access and confirmed support arrangements.
Start the five-question assessmentWebsite Care / A practical starting point
Check your website essentials.Mobile usability. Enquiry routes. Information, backups and clear responsibilities.
Start the five-question assessment ↓01 / Overview
Ongoing attention.
With defined boundaries.
Service information changes. Links and enquiry routes need checking. A practical maintenance arrangement makes responsibilities visible after launch.
Coverage is agreed around your platform, hosting environment and authorised access.
02 / Potential components
A plan matched to your website.
Routine website checks
Review key pages, navigation and visible functionality at an agreed frequency.
Technical maintenance
Platform or dependency work only where the hosting environment and technical scope permit it.
Link & form checks
Check agreed links and test enquiry routes using an authorised test procedure and recipient.
Security & backup coordination
Clarify provider responsibilities and backup arrangements where applicable. No security certification or recovery guarantee is implied.
Improvement requests
Assess small changes against the care scope. Redesigns, new features and substantial changes need separate agreement.
03 / Optional planning tool
Website health self-assessment.
Five quick questions to help you identify what is working and what may need attention. Your answers guide a conversation, not an automated website inspection.
Your answers stay on this page until you choose to send your brief. No website is scanned. Please leave out private URLs and credentials.
Start the five-question assessment
Your discussion summary
Discuss this brief with us.
Enter your name and email to send the summary above to 99 Bays.
You can send your brief above or contact us directly.
Discuss website care (opens a new tab)04 / Practical applications
Keep the useful information current.
Freight service changes
Update approved coverage, service descriptions and enquiry requirements.
Warehouse or transport details
Keep business-approved facility information and operational contact routes current.
Trade business updates
Review agreed sourcing information, documents and website links as the offer changes.
05 / Support process
Review the environment before agreeing care.
- 01
Assess
Confirm platform, hosting, access and the current condition of the website.
- 02
Agree
Define checks, change allowances, response expectations and escalation contacts in writing.
- 03
Maintain
Carry out authorised work within scope. You approve content and any consequential changes.
- 04
Review
Document changes and discuss requests that need a separate scope or specialist provider.
06 / Coverage & boundaries
A defined arrangement, not unlimited support.
Covered work
Agreed scope: Only the agreed updates, checks and permitted maintenance.
Separate agreement or excluded: Rebuilds, migrations, new functionality, extensive content work or third-party remediation.
Response expectations
Agreed scope: Channel, working arrangements and response expectations confirmed before starting.
Separate agreement or excluded: No default response-time SLA, guaranteed uptime or 24/7 support.
Hosting & security
Agreed scope: Coordinate with the responsible provider where agreed.
Separate agreement or excluded: Provider outages, server administration, security guarantees or unsupported software unless separately scoped.
Backups & recovery
Agreed scope: Confirm existing backup responsibilities and any agreed checks.
Separate agreement or excluded: Guaranteed recovery, incident response or backup infrastructure not expressly included.
07 / Practical FAQs
Before a care arrangement starts.
Can you maintain any website?
No. Suitability depends on the platform, hosting, technical condition and access. We confirm the environment before committing to work.
How quickly will requests be handled?
Response expectations must be agreed in writing. No default turnaround, emergency cover or round-the-clock service is offered here.
Are backups and security included?
Only the specific coordination or checks named in the agreement. Provider responsibilities and any recovery procedure need confirmation. No security guarantee is implied.
What happens to larger requests?
We assess them against the agreed allowance. New features, migrations, redesigns or specialist work require separate quotation or another provider.
08 / Next step
Tell us what your website needs to keep doing.
Describe the platform, recurring changes and support needs. Maintenance suitability and arrangements must be confirmed first.
Discuss care arrangements
Use the project enquiry form, or email hello@99bays.com.